Privacy Policy
Last updated: May 23, 2024
This privacy policy (“Policy”) describes how Website Operator (“Website Operator”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the EloquentMusePress.com website and any of its products or services (collectively, “Website” or “Services”).
This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Maintaining your trust is important to us. As such, we do not collect or store personally identifiable information on you unless, of course, you voluntarily provide that information to us. When you communicate with us, and send us a message, you provide us with information we may collect like your name and email address.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Eloquent Muse Press LLC.
Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Please check our website, as changes in our Privacy Policy will apply retroactively.
Third Party Links
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third party, including any third party operating any site to which EloquentMusePress.com contains a link. Further, the inclusion of a link on the website does not imply our endorsement of, or affiliation with, the linked site.
How We Use the Information We Collect
We use the information that we collect for the following purposes:
• To fulfill your requests for products you have requested.
• To respond to your emails, and send payment receipts.
• To alert you to events, new releases, personal appearances, and new features on EloquentMusePress.com.
Use of Your Personal Data
To provide and maintain our Service, including to monitor the usage of our Service.
To contact You: To contact You by email, regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, and general information unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
Disclosure of Information We Collect
It may become necessary or appropriate to disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena; to enforce our terms and conditions, and to protect our rights, privacy, safety or property, or that of others.
Automatic Collection of Information
Our top priority is customer data security, and as such, we exercise the no logs policy. We may process only minimal user data, only as much as it is absolutely necessary to maintain the Website or Services. Information collected automatically is used only to identify potential cases of abuse, and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
We may keep contact form submissions for a certain period of time for customer service purposes, but we do not use the information submitted through them for marketing purposes.
Cookies
Cookies are small text files that websites place on your device as you are browsing. They are processed and stored by your web browser. In and of themselves, cookies are harmless and serve crucial functions for websites. Cookies can also generally be easily viewed and deleted. Cookies cannot be used to obtain personal information from your computer. The only data in a cookie is the data put into by a website’s server, and we do not use tracking cookies.
Cookies cannot read your hard drive to find out information about you; however, any personal information that you give to a Web site, including credit card information, will most likely be stored in a cookie unless you have turned off the cookie feature in your browser. In only this way are cookies a threat to privacy.
None of our cookies are persistent, nor are there any marketing cookies. The following explains cookies.
Duration
Session cookies: These cookies are temporary and expire once you close your browser or once your session ends.
Persistent cookies: This category encompasses all cookies that remain on your hard drive until you erase them or your browser does, depending on the cookie’s expiration date. All persistent cookies have an expiration date written into their code, but their duration can vary. According to the ePrivacy Directive, they should not last longer than 12-months, but in practice, they could remain on your device much longer if you do not take action and remove them.
First-party cookies: As the name implies, first-party cookies are placed on your device directly by the website you are visiting.
Third-party cookies: These cookies are placed on your device, not by the website you are visiting, but by a third party like an analytic system or plugins.
Strictly necessary cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies. These cookies will generally be first-party session cookies. While it is not required to obtain consent for these cookies, what they do and why they are necessary should be explained to the user.
Preferences cookies: Also known as, “functionality cookies,” these cookies allow a website to remember choices you have made in the past, or what language you prefer.
Statistics cookies: Also known as, “performance cookies,” these cookies collect information about how you use a website, like which pages you visited, and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
Security: Cookies: Helps impose security measures on our website, as they also help detect unusual and suspicious activities.
Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. The Website Operator aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
• You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
• You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.
• You have the right to request the erase your Personal Information under certain conditions of this Privacy Policy.
• You have the right to object to our processing of your Personal Information.
• You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
• You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• You also have the right to withdraw your consent at any time where Website Operator relied on your consent to process your Personal Information.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
California Privacy Rights
In addition to the rights as explained in this Privacy Policy, California residents who provide Personal Information (as defined in the statute) to obtain products for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please contact us.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
How to exercise these rights
Any requests to exercise your rights can be directed to Website Operator through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.
Disclosure of Your Personal Data
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
How We Protect Your Information
We have implemented commercially reasonable physical and electronic security measures to protect against the loss, misuse, and alteration of your personally identifiable information. Despite our efforts, however, no security measures are perfect or impenetrable.
How You Can Contact Us about Privacy Questions
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By visiting this page on our website: https://eloquentmusepress.com/contact/